FAQs
Can I make changes to or cancel my order?
Yes, you can modify or cancel your order, but you must get in touch with us via email within 24 hours before it is shipped. Otherwise, a processing fee will be charged, and once the order has been shipped, it cannot be canceled.
Do I need to pay taxes on my order?
Typically, taxes are not required, but if your country’s customs regulations are stringent, you may be subject to duties. We strive to minimise tariffs by using low-declared invoices for parcels, but it is not guaranteed. You will be responsible for paying customs duties if they are imposed. For information on returning or exchanging your order, please refer to our return policy.
Will I receive an invoice for my order?.
Yes Romyshant Human Hair will send you an invoice after you place your order.
How can I change my shipping address?
If you provided the wrong address during the order placement, please contact our customer service within 24 hours to request an address change.
Can I cancle my order?.
If you have not paid yet then yes otherwise once you have made payment and we accepted there are no refunds, if there is a problem with your product email info@romyshanthumanhair.com with invoice number and a picture of the product with a description of what happened and we can help you out.
Can I talk to someone from your company?.
Absolutely! Email info@romyshanthumanhair.com but For most circumstances we do not take phone calls unless specifically requested via email.